FAQ

Where's my stuff? How can I track it?

We will send you a tracking number to your email with the shipping order email.

When will my goodies arrive?

Your order may take anywhere from 8 to 20 working days for processing, manufacturing, and delivery. We promise it will be worth the wait!

How much do we charge to send this bad boy your way?

We use EU flat rate, add from SEK 49 to snag your goodies. And then depending on size of the order you place.

What's the post office's hangout time for my package?

The package hangs out with the nearest postal agent for 14 days from the date the package arrived.

Unclaimed packages

We reserve the right to charge the costs for handling that arise in the event of unclaimed or refused packages (return shipping, shipping costs, etc.) 
Therefore, we charge a fee of SEK 199 if a package is not collected. 
Uncollected packages are not covered by the right of cancellation.

Please note that if you cancel a purchase and want to return the product, you must first collect the package and then return it.

When refunding an approved return, the cost of return handling will be deducted from the refund.